How to Request Account Closure
If you wish to close your account, please contact our support team by email.
Email
[email protected]
In your request, please include:
• The reason you wish to close your account
• Whether you are requesting the closure of a trading account or your customer account
• The relevant account details where applicable
Important Information
• Any open positions must be closed before a trading account can be closed
• Any remaining balance must be withdrawn or transferred prior to closure
• Account closure requests are subject to identity verification and internal checks
• Certain records may be retained in accordance with legal and regulatory requirements
Need Assistance
If you are unsure which account you wish to close or need help with the process, our support team will be happy to assist.